Privacy Policy

Privacy and Security Policy is owned and operated by Aico Group Corporation (‘Aico’). For more information and contact details, please see ‘Contact’. Throughout this policy, Aico is referred to as ‘we’ or ‘us’ and Aicos’ policies, procedures, etc as ‘our’.

1. Introduction

Aico is committed to safeguarding the privacy of users of the site, while ensuring you receive the highest-quality service possible. Please read our privacy and security policy to understand how we use and protect the information you provide.

This policy is effective as of 8 March 2013.

1.1. If you have any queries or concerns, please email

1.2. Please note that by using this site, you agree with the collection, storage, use and disclosure of your personal data in accordance with this privacy and security policy.

1.3. Aico may change the content found on the site at any time without notice, and consequently the privacy and security policy may change at any time in the future. You should read the privacy and security policy each time you use the site, as access to or use of the site means you agree to the version of the privacy and security policy in effect when you use the site.

2. Information we collects and how it is used

2.1. We will store and process your personal information when you:

  • register to access products or services on the site. Aico will collect personal information such as full name, company name, job title, product and research preferences, username and email address.
  • place an order for a product or service. Aico will collect further information, including your telephone number and postal address.
  • sign up to Aico email alert services. Aico will collect personal information such as your full name, company name, country of residence and the sectors in which you are interested.
  • contact Aico via the site or make an inquiry. Aico collects personal information such as your full name, company name, electronic and postal contact details, as well as any other personal information you disclose in your correspondence.

2. Information sharing and disclosure

We may share your information, including how you manage your account or site visits with other companies in the group and/or relevant third parties, and as permitted by law. However, we do not sell or rent your personal information. We may give information about you to the following, for the purposes set out below:

If you register to use the site or place an order

2.1. to Aico employees and agents (who may be operating outside the Canada for them to administer any accounts or services provided to you through the site;
Transfer of business

2.2. If ownership or operational control of all or part of the site were transferred, whether as part of the sale of Aico, business assets or otherwise, we may disclose your personal information to the transferee.

2.3. We may need to disclose personal information to protect Aico and our licensors’ rights and property, or to comply with any applicable law or valid legal process.
If we provide your information to the third parties described above, we will always require those parties to adhere to the same privacy and security procedures that we follow. By submitting your personal information, you agree to this transfer.

4. Aggregated information and tracked information

We may share non-personal aggregated data about visitors and users of the site as well as, but not limited to, research report downloads/open statistics, webcast view/load statistics, sales and traffic patterns with our clients, partners and other third parties. This information does not identify users in any personal capacity, but provides generalized information about the users of the site.

5. Use of cookies and tracked information

5.1. While on this site, certain information is automatically logged. This information may include, but is not limited to, the URL of the website that linked you to this site, your IP address and the pages you visit while browsing the site. The IP address highlights the location from which you are accessing the internet. IP addresses are not used to track your session and are not linked to anything personally identifiable.

5.2. Cookies (small text files that contain information, which are sent to and stored on your computer, Smartphone or other device used for accessing the internet) are used to allow us to recognize when you return to the site using the same device and web browser. Cookies and other automatically tracked information are used to:

  • identify repeat visitors and account users;
  • personalize your experience;
  • assist us in understanding how users browse the site so that it can administer, support and improve the site and the services it offers; and
  • contact you to request you to update your personal records, or confirm your registration details if you forget your password.

5.3. To check and update your cookies settings, you will need to know which browser you are using (eg Internet Explorer, Google Chrome, Firefox, Safari) and the version you have. You can usually find this information by opening the browser, clicking on ‘Help’ and selecting ‘About’. Further information about deleting or controlling cookies is available at

5.4. Please remember that if you amend your cookie settings, your browsing experience may be affected, making it difficult for you to use some of Aico online website services. Click here to view Aico full cookie policy.

6. Third-party sites and endorsements

The site contains links to third-party websites that are not subject to this privacy and security policy and as such we do not accept any responsibility or liability for the content, accuracy or availability of any external site you may encounter. Therefore, we strongly recommend that you read the privacy policy of any other websites you visit.

7. Electronic communications

Please remember that internet communications are not secure unless the data is encrypted. We cannot accept any responsibility for the unauthorized access by a third party and/or the corruption of data sent by individuals to Aico. It is your responsibility to determine whether you need to encrypt your data before sending.

8. Social media

We hold pages and accounts on some social media sites to inform, assist and engage with clients and investors. We monitor and record comments and posts made on these channels to help improve our services.

We are not responsible for any information posted on those sites other than information we have posted and do not endorse social media sites, or any information posted on them by third parties or other users.

When engaging with Aico on social media channels, personal data may be stored on that social media site’s servers, which are outside our control. Any information posted to such sites may be accessed and read by the general public. It is not an appropriate forum to discuss clients or investment arrangements. Please note, we will never ask you to share account or password information via social media sites and you should not post such information on those channels.

We regularly update and monitor social media accounts and welcome feedback and ideas submitted via these channels. We endeavour to join the conversation whenever possible, but cannot guarantee to read or reply to all messages sent to official Aico social media accounts.

Emerging themes and helpful suggestions are passed to the relevant people at Aico for consideration, but no guarantee is made that we will act on any proposals.